EVready Manage · Operational management platform

Chargers down. Drivers frustrated. You're on the phone with three vendors.

EVready Manage gives you one place to see every charger across every network — and one team that actually resolves issues instead of passing them along. Uptime isn't a charger problem. It's an operations problem.

Talk to us about your chargers → How Manage works
Image: EVready Manage monitoring dashboard · alt="EV charger uptime monitoring dashboard showing multi-network charger status"
Tesla Certified Installer• ChargePoint Certified Partner• Sourcewell Contract Holder• Nationwide coverage
The uptime problem

The charger is installed. The uptime problem starts now.

Industry data consistently puts average uptime for unmanaged public charging networks at 80–90%. That sounds acceptable until you do the math: at 85% uptime, 1 in 7 charge sessions fails. At a busy site, that's drivers pulling up to broken chargers every single day.

When something goes wrong, most organizations face a familiar loop: call the network, get a ticket number, wait. Call the hardware vendor, get redirected. Call the electrician, wait for a site visit. Meanwhile, drivers are leaving one-star reviews and calling the facility manager.

EVready Manage breaks that loop. One team, one number, real resolution.

~85%
Typical uptime on
unmanaged networks
1 in 7
Charge sessions
fail at that rate
95%+
EVready Manage
uptime target
1
Point of contact
for all issues
What EVready Manage delivers

Operational control across every charger, every network

Whether you have 4 chargers or 400, Manage gives you the visibility and support to keep them running.

Multi-network visibility

See all your chargers — across ChargePoint, Blink, Tesla, and other major networks — in one place. No more logging into four dashboards to find out what's actually happening on your sites.

Proactive uptime monitoring

EVready Manage catches faults, offline chargers, and degraded performance before your drivers do. We alert on anomalies in real time, not after the third complaint comes in.

Issue resolution without the runaround

When a charger goes down, EVready works the fix — whether that's a network-level intervention, coordinating a site visit, or escalating through the hardware vendor. You get a resolution, not a ticket number.

How it works

Monitor → Alert → Resolve → Report

A continuous operational loop that keeps your chargers working and your team informed.

Monitor

EVready connects to your charger networks and continuously tracks status, session data, fault codes, and performance metrics — 24/7, across every site.

Alert

When a charger goes offline, degrades, or behaves abnormally, we know before your drivers do. Alerts trigger immediately — not on a daily digest schedule.

Resolve

We work the issue: remote reset, network escalation, hardware vendor coordination, or dispatching a technician. The goal is a working charger, not an open ticket.

Report

Regular operational reports give you uptime by charger and site, session success rates, issue history, and trend data — everything you need to hold networks and vendors accountable.

Two products, two problems

EVready Manage vs. Energy Guardian

Both run on your charging infrastructure. They solve completely different problems.

EVready Manage
Are the chargers working?
Energy Guardian
What are the chargers costing you?
✓Charger uptime monitoringTracks charger status and session success rates across networks
Not in GuardianGuardian focuses on energy economics, not charger operational status
✓Fault detection & alertingCatches offline chargers, error codes, and degraded performance
Not in GuardianGuardian monitors power draw, not fault states
✓Issue resolutionWorks the fix through networks, vendors, and site visits
Not in GuardianGuardian optimizes costs — it doesn't resolve hardware issues
Not in ManageManage tracks whether chargers run, not what they cost
✓Demand charge reductionPeak shaving and smart charging to cut your utility bill
Not in ManageEnergy cost analysis is Guardian's domain
✓Energy cost optimizationRate-aware load management against your utility tariff
Not in ManageUtility program matching is part of Guardian's Monetize phase
✓Utility program participationIdentify and capture demand response and incentive programs

Many organizations run both. Manage keeps chargers operational. Guardian keeps energy costs controlled. Together, they cover the full picture.

EVready Manage FAQ

Questions about operational management

What does EVready Manage do?
EVready Manage provides operational monitoring and issue resolution for EV charging sites. It watches your chargers across multiple networks, identifies faults and downtime before drivers do, and works the resolution through — whether that means a network-level fix, a site visit, or a vendor escalation. The goal is simple: more successful charge sessions, fewer driver complaints, and one point of contact instead of three vendor queues.
How is EVready Manage different from Energy Guardian?
They solve different problems. EVready Manage answers "are the chargers working?" — uptime, session success, fault detection, issue resolution. Energy Guardian answers "what are the chargers costing us?" — demand charges, electricity costs, rate optimization, and utility program participation. Many organizations benefit from both: Manage keeps chargers operational, Guardian keeps energy costs controlled.
Does EVready Manage work with our existing charger network?
Yes. EVready Manage is designed to work across major charging networks — ChargePoint, Blink, Tesla, and others. You don't need to replace your existing hardware or switch networks. Manage adds a monitoring and resolution layer on top of whatever you've already deployed.
What uptime can we expect with EVready Manage?
Industry data for unmanaged public charging networks shows average uptime around 80–90%, meaning roughly 1 in 7 to 1 in 10 charge sessions fails. With proactive monitoring and rapid issue resolution, EVready Manage targets uptime above 95%. Specific results depend on hardware age, network reliability, and site conditions — but the fundamental improvement comes from catching and resolving issues before they compound.
Can we have both EVready Manage and Energy Guardian?
Yes — and for most organizations, that's the complete picture. Manage ensures the chargers are working and drivers are successful. Guardian ensures the energy those chargers consume is optimized against your utility tariff. Together, they cover both the operational and financial dimensions of running EV charging infrastructure.

Let's talk about your charger uptime

Tell us how many chargers you have, which networks you're on, and what's been breaking. We'll show you what Manage can do for your sites.

Talk to the EVready Manage team →